Effective March 19, 2026
In plain language:
By creating an account, accessing, or using Suzy ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Solution Tech Consulting ("Company," "we," "us," or "our").
Suzy is an AI-powered content creation and social media management platform that enables users to:
The specific features and functionality of the Service may change over time at our discretion.
To use the Service, you must:
The Service is designed for business and professional use (B2B). It is not intended for personal consumer use or for use by children under 13 years of age.
You must provide accurate, current, and complete information when creating an account. You agree to update your information to keep it accurate.
You are responsible for:
We store passwords using industry-standard bcrypt hashing and implement CSRF protections, but we cannot guarantee that unauthorized access will never occur.
Each account is for a single user. You may not share your login credentials with others or allow multiple individuals to use a single account.
"User Content" means all content you create, upload, submit, or transmit through the Service, including but not limited to ideas, drafts, posts, images, company profiles, writer profiles, and comments.
You retain full ownership of your User Content. We do not claim ownership of anything you create.
By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, store, process, transmit, and display your User Content solely for the purposes of:
This license terminates when you delete your content or close your account, except for content that has already been published to third-party platforms (which is governed by those platforms' terms).
The Service, including its design, code, user interface, trademarks, logos, and documentation, is owned by Solution Tech Consulting and protected by intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or branding without prior written consent.
If you provide us with suggestions, ideas, or feedback about the Service, you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use that feedback for any purpose, including improving the Service, without obligation to you.
The Service uses third-party artificial intelligence APIs to generate draft content, reply suggestions, sentiment classifications, and illustrations. You acknowledge and agree that:
You are solely responsible for reviewing, editing, and approving all content before publishing it to any platform. By publishing AI-generated or AI-assisted content through the Service, you accept full responsibility for that content, including any legal, reputational, or commercial consequences.
AI features depend on third-party API providers. We do not guarantee that AI features will be available at all times, will produce consistent results, or will continue to be offered in their current form.
To the extent permitted by applicable law, you may use AI-generated content created through the Service for your business purposes. However, intellectual property rights in AI-generated content are an evolving area of law, and we make no representations about your exclusive ownership or rights to such content.
The Service allows you to connect your social media accounts to publish content, retrieve engagement data, and manage comments. These platforms are operated by third parties, and your use of them is governed by their respective terms of service and privacy policies.
You are responsible for:
Social media platforms may change, restrict, or discontinue their APIs at any time. If a platform restricts or revokes our API access, certain features of the Service may become unavailable. We are not liable for disruptions caused by third-party platform changes.
You can disconnect your social media accounts from Suzy at any time through your account settings. We recommend also revoking app permissions directly on each platform's settings page for complete disconnection.
You agree to use the Service only for lawful purposes consistent with its intended business use. You agree to:
You agree not to:
We reserve the right to investigate and take appropriate action against anyone who violates these prohibitions, including suspending or terminating their account.
Access to the Service may be provided on a free, trial, or paid subscription basis. Current pricing and plan details are available at suzywrote.com.
If you purchase a paid subscription:
You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial billing periods, except where required by applicable law.
We may change pricing with at least 30 days' advance notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing. If you do not agree to the new pricing, you may cancel your subscription before the change takes effect.
You are responsible for all applicable taxes. If we are required to collect taxes, they will be added to your invoice.
We use commercially reasonable efforts to keep the Service available, but we do not guarantee any specific level of uptime or availability. The Service may be temporarily unavailable due to:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. If we discontinue a material feature, we will make reasonable efforts to provide advance notice.
Your use of the Service is subject to our Privacy Policy. The Privacy Policy describes how we collect, use, store, and protect your personal data. By using the Service, you acknowledge that you have read and understand our Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES; WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT, INCLUDING AI-GENERATED CONTENT; WARRANTIES THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; AND WARRANTIES THAT AI-GENERATED CONTENT WILL BE ACCURATE, ORIGINAL, NON-INFRINGING, OR SUITABLE FOR ANY PURPOSE.
YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE, CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SOLUTION TECH CONSULTING, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY: INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL; COST OF PROCUREMENT OF SUBSTITUTE SERVICES; DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE; DAMAGES ARISING FROM AI-GENERATED CONTENT; DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; OR DAMAGES ARISING FROM THE CONDUCT OF ANY THIRD PARTY ON OR THROUGH THE SERVICE.
THIS APPLIES REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
To the maximum extent permitted by applicable law, our total aggregate liability to you for all claims arising from or related to these Terms or your use of the Service will not exceed the greater of: (a) the total amount you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred United States dollars (USD $100.00).
The limitations in this section reflect a reasonable allocation of risk and are a fundamental part of the basis of the bargain between you and us. The Service would not be provided without these limitations.
We will not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, pandemics, labor disputes, government actions, power failures, internet or telecommunications failures, or failures of third-party services (including AI providers and social media platforms).
You agree to indemnify, defend, and hold harmless Solution Tech Consulting, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
This indemnification obligation survives termination of these Terms and your use of the Service.
You may close your account at any time by contacting us at hello@solutiontech-consulting.com. Upon closure, your right to use the Service ceases immediately.
We may suspend or terminate your account at any time, with or without cause, and with or without notice, if:
Upon termination:
Following termination or account closure, we will retain your data for a reasonable period (up to 30 days) to allow for account recovery if applicable. After that period, your data will be deleted in accordance with our Privacy Policy. You may request immediate deletion by emailing hello@solutiontech-consulting.com.
These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of law principles.
Before filing any formal legal proceeding, you agree to contact us at hello@solutiontech-consulting.com and attempt to resolve the dispute informally for at least 30 days.
If informal resolution is unsuccessful, any legal action arising from or related to these Terms or the Service will be brought exclusively in the state or federal courts located in Sheridan County, Wyoming. You consent to the personal jurisdiction of these courts.
Any claim arising from or related to these Terms or the Service must be filed within one (1) year after the cause of action arises, or it is permanently barred.
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Solution Tech Consulting regarding the Service.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
We may provide notices to you by email (to the address associated with your account) or by posting notices within the Service. Notices to us should be sent to hello@solutiontech-consulting.com.
You agree to comply with all applicable export and import control laws and regulations. You may not use the Service in any country subject to comprehensive U.S. sanctions.
By using the Service, you consent to receive communications from us electronically (email or in-app notifications). You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
We may revise these Terms at any time. When we make material changes, we will:
Your continued use of the Service after the updated Terms take effect constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and close your account.
If you have questions about these Terms, contact us at:
Solution Tech Consulting
30 N Gould St, Ste N
Sheridan, WY 82801, USA
Email: hello@solutiontech-consulting.com
© 2026 Solution Tech Consulting LLC. All rights reserved.